Last updated on Sep 2nd 2023
Thank you for choosing Novoed Global LLP for your educational needs. We are committed to providing you with high-quality digital courses designed to further your understanding and expertise in your chosen field. Before you proceed with your purchase, we kindly request that you familiarize yourself with our refund policy outlined below.

No Refund Policy
Please note that Novoed Global LLP has a strict “No Refund” policy for all digital courses. Once a course is purchased and access is provided to the user, no refunds will be issued. This is due to the nature of digital goods, which cannot be returned once delivered.

Rationale
The nature of digital content means that once it has been accessed, it cannot be returned or exchanged. The courses available on our platform include valuable intellectual property and proprietary information; once this information is accessed, we cannot reverse the transaction or “un-provide” the course material.

Exceptions
While refunds are generally not provided, we are committed to ensuring customer satisfaction. Should you experience technical issues that prevent you from accessing or completing a course, please contact our customer service team for assistance. We will do our utmost to resolve any technical issues in a timely manner. However, the resolution of technical issues does not guarantee a refund.

Your Responsibility
By completing a purchase on the Novoed Global LLP platform, you acknowledge that you have read, understood, and agree to be bound by this No Refund Policy. Furthermore, you waive any rights to a “cooling-off period” or any other consumer rights which may be applicable in your jurisdiction regarding refunds for digital purchases.

Policy Updates
Novoed Global LLP reserves the right to modify this refund policy at any time without prior notice. Any changes to this policy will be posted on our platform, and your continued use of the service constitutes agreement to the new terms.

 Contact

For any further questions or clarifications, please contact our team at info@novoedglobal.com.